Your Trust Matters to Us
At Royal Empire Resort, we are committed to protecting your personal information and ensuring a safe, secure online and on-site experience.
1. Information We Collect
We may collect the following types of information:
- Personal details: such as name, phone number, email address, postal address, and government-issued ID provided during booking or check-in.
- Payment information: used for securing reservations and processing payments (processed through secure payment gateways).
- Booking preferences: including room type, special requests, or dietary requirements.
2. How We Use Your Information
Your information is used to::
- Process and confirm bookings and payments.
- Provide personalized services during your stay (e.g., special amenities or events).
- Communicate important updates or promotional offers (only if you opt-in).
- Enhance our website’s performance and security.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We respect your privacy and do not sell or rent your personal information.
We may share limited data only with:
- Authorized service providers (e.g., payment processors, IT support) who are bound by confidentiality agreements.
- Government authorities, if required by law or for safety and security purposes.
4. Data Security
We use industry-standard encryption and secure servers to protect your personal and payment information from unauthorized access, misuse, or disclosure.
5.Cookies
Our website may use cookies to enhance browsing experience, remember your preferences, and analyze site traffic. You can manage or disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Request access, correction, or deletion of your personal data.
- Withdraw consent for promotional communications at any time.
- Contact us for any privacy-related concerns or inquiries.
7.Changes to This Policy
Royal Empire Resort may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.